FAQs
Borsella & Mastro Auto Body Inc.
How many years of experience do you have?
We have over 85 years of experience serving customers with dependable automotive services. Since our beginnings, Borsella & Mastro Auto Body Inc. has developed extensive knowledge of vehicle repair and collision-related services. Our long history gives customers confidence that their vehicles are being handled by an experienced body shop with a longstanding commitment to quality workmanship. Whether your vehicle needs collision repairs, refinishing, or other professional services, our team brings decades of industry knowledge to every project.When was your business founded?
Our business was founded in 1939, giving Borsella & Mastro Auto Body Inc. more than 85 years of experience in the automotive industry. Throughout that time, we have continued serving customers and building our reputation as a trusted body shop. Our decades of experience have allowed us to develop a thorough understanding of vehicle repair and the needs of customers after an accident or other damage. While an excavating company handles a completely different type of specialized work, our focus has remained on providing knowledgeable automotive services and dependable solutions for the vehicles entrusted to us.Do you offer free estimates?
Yes, we offer free estimates to help customers understand the potential cost of their vehicle repairs before work begins. An estimate can provide an overview of the services and repairs that may be necessary based on the vehicle's condition. As an experienced auto body repair business, Borsella & Mastro Auto Body Inc. can evaluate the damage and explain the recommended repair process. We believe providing an estimate upfront helps customers make informed decisions about their vehicles and understand the scope of the work before moving forward.Do I have to use the body shop recommended by my insurance company?
No. In New York, you have the right to choose the repair shop you prefer. Borsella & Mastro works with all major insurance companies and can help you navigate the claims process from start to finish.How do I get an estimate for my vehicle repair?
Getting an estimate is easy. Visit our Mount Vernon location, call us, or submit a request online through Body Shop Booster. We’ll inspect your vehicle and provide a thorough estimate based on the damage.Do you work with insurance companies?
Absolutely. We work with all major insurance providers and can help coordinate the claims process, making it easier to get your vehicle repaired with less hassleWhat types of collision repairs do you perform?
We handle a wide range of collision repairs, from dents and paint damage to frame, structural, and refinishing work. Our team is equipped to restore your vehicle after an accident.Do you offer paintless dent repair (PDR)?
Yes. We provide paintless dent repair for eligible minor dents and dings. PDR can repair the damage while maintaining your vehicle’s original factory paint.How long will my vehicle repair take?
Every repair is different. The timeframe depends on the severity of the damage, parts availability, and insurance approvals. We’ll keep you informed and provide updates throughout the repair.Do your repairs come with a warranty?
Yes. We back our workmanship with a lifetime limited warranty, so you can have greater peace of mind knowing your repairs are built to last.Are your technicians certified?
Yes. Our technicians are I-CAR trained, ASE certified, and continuously educated on the latest repair techniques and manufacturer standards.Can you match my vehicle's paint color exactly?
Absolutely. We use advanced color-matching technology and professional refinishing techniques to ensure a seamless factory-quality finish.Why should I choose Borsella & Mastro Auto Body?
Borsella & Mastro has been serving Mount Vernon and the surrounding communities since 1939. Our certified technicians, commitment to quality repairs, customer service, and decades of experience have made us a trusted name in collision repair for generations.















